10343 Artesia Blvd.
Bellflower, CA 90706
For sales or customer service including price
quotes, product availability, policies,
and shipping please email
For billing shipping and any other
questions please email
For technical support, please email
Return And Exchange
For Return And Exchange, please email
We accept MasterCard, Visa, and Discover Cards. There will be no surcharge for the use of credit cards and your card will be billed only after one or more of the products ordered have been shipped. Cashier checks, money orders, company checks and personal checks are also acceptable means of payment.
All orders processed by check or money order will be fulfilled 5 days after receipt of your check.
Holland American/1dutchmall.comOrders paid by means other than a credit card are subject to product availability change while your payment is in transit or funds are being cleared and 1dutchmall.com cannot reserve product or guarantee continued availability. All checks returned unpaid will be subject to a $30.00 fee charged to you.
International Orders1dutchmall.com does not accept international orders at this point in time. All orders will be shipped to addresses within the United States of America only and must be paid for in U.S. dollars.
All items can be returned within 30 days of purchase for refund or replacement. The following terms and conditions will apply.
1. Return of non-defective products will be subject to a 15% restocking fee on cost.
2. All returns are required to be labeled with an RMA (Return Merchandize Authorization) number, which has to be obtained from our returns department prior to you sending the product back to us.
3. RMA numbers are valid for ten days only and product must reach the returns warehouse address specified by us before then.
4. Each item to be returned will need a unique RMA number. Products sent back without valid RMA numbers will not be accepted.
5. Any package received without an RMA number on the label will be returned to you.
6. Shipping charges are non-refundable.
7. When applicable, credit will be issued one week after the return of a product. The amount of credit will be calculated based on the cost of item effective on the date the returned product reaches our warehouse.
8. Defective products can be returned for replacement for the same product, without a restocking fee being assessed. The return shipping is at the customer's expense. Upon receipt of the returned defective product by our warehouse personal, 1dutchmall.com will ship the replacement product to you from our facility. There is no additional shipping charge incurred by the customer for this third leg of the process.